I have never called an investigator, am I doing the right thing?


 

Nobody ever calls an investigator until a situation arises that requires one. People call plumbers, carpenters, and electricians, but very seldom an investigator so it is imperative that Lyons Investigations answers all of your questions clearly. There are no stupid questions so we want our clients to ask us anything.


 

 

How much does it cost to hire an investigator at Lyons Investigations?


 

 

This is a tricky question to answer without being informed of the type of case, specific information regarding the matter, and the time with which the investigator has to complete the assignment. Lyons Investigations does not charge an hourly rate. We charge a flat rate for the case based on the information the client has provided. The time and particulars are calculated and a flat rate is quoted to the client. We prefer our clients to not be worrying about 5 minutes here or 10 minutes there. Just like attorneys, we require our retainer before the case is started and will require our client to sign a retainer agreement.


 

 

What type of information do I need to provide the investigator?


 

 

Everything you can think of. Sometimes there are tidbits a client might not think is important but it actually is. Always be prepared to tell your investigator everything in your phone call to inquire about services.


 

 

Will the investigator go to court to testify if needed?


 

 

Absolutely. Lyons Investigations will follow your case to the conclusion and testify in court at no charge to you. We are there until the very end of your investigative matter.


 

 

How long does a private investigation usually take?


 

 

Every case is different. Some investigations can be completed in a few days, while more complex matters involving surveillance, missing persons, or child custody may take longer. During your consultation, we'll discuss realistic expectations and provide a customized investigative plan.


 

 

Are private investigations confidential?


 

 

Absolutely. Every conversation and investigation is handled with strict confidentiality. Your information is never shared unless required by law or authorized by you.


 

 

What types of evidence can a private investigator collect?


 

 

Depending on your case, a private investigator may gather photographs, video surveillance, witness statements, public records, background information, and other legally obtained evidence that may assist you or your attorney.


 

 

Do you work with attorneys?


 

 

Yes. Lyons Investigations regularly works with attorneys throughout Massachusetts by gathering evidence, interviewing witnesses, conducting background investigations, and providing documentation that supports legal cases.


 

 

Can you perform background checks before I hire an employee or tenant?


 

 

Yes. Professional background investigations can help verify available information and provide valuable insight before making important hiring, business, or rental decisions.


 

 

How do I know if I need a private investigator?


 

 

If you're struggling to verify important information on your own, a licensed private investigator can help. Whether you're dealing with suspected infidelity, a child custody dispute, a missing person, concerns about a business matter, or need reliable evidence for a legal case, Lyons Investigations can assess your situation and recommend the best course of action. During your free consultation, we'll discuss your concerns, explain your options, and determine whether investigative services are the right fit for your needs.